Terms and Conditions

Welcome to Telerad Reports Online (“Telerad Reports Online,” “Telerad,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, teleradiology services, reporting services, consultations, communications, and related services (collectively, the “Services”).

By accessing or using our website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you should not use the website or Services.

1. About Our Services

Telerad Reports Online provides teleradiology and related professional services to healthcare facilities, imaging centers, hospitals, clinics, healthcare professionals, and other authorized organizations.

Our Services may include:

Teleradiology reporting
Diagnostic imaging interpretation
Emergency and after-hours reporting
Specialist consultations
Second-opinion services
Radiology workflow support
Other healthcare-related reporting and consultation services

The specific Services available to you may depend on your agreement with Telerad Reports Online and the requirements of your organization.

2. Eligibility and Authorized Use

2.1 Eligibility

You must be legally capable of entering into a binding agreement to use our Services.

If you access the Services on behalf of a healthcare facility, company, organization, or other entity, you represent that you have authority to act on behalf of that entity.

2.2 Authorized Users

Our Services may only be accessed and used by authorized individuals and organizations.

You agree not to allow unauthorized persons to access systems, accounts, reports, patient information, or other confidential information made available through our Services.

2.3 Accurate Information

You agree to provide accurate, current, and complete information when submitting inquiries, registering for Services, creating an account, or communicating with us.

You are responsible for updating information when necessary.

3. SMS Text Messaging Terms

3.1 SMS Communications

Telerad Reports Online may use SMS text messaging to provide Customer Care, transactional, and service-related communications to customers, healthcare facilities, authorized users, and individuals who voluntarily opt in to receive SMS messages.

SMS communications may include:

Responses to inquiries
Customer support communications
Service-related notifications
Scheduling communications
Appointment-related communications
Account-related notifications
Updates regarding requested Services
Operational notifications

SMS messages will be limited to the purposes disclosed during the opt-in process.

3.2 SMS Consent

By voluntarily providing your mobile telephone number and checking an optional SMS consent checkbox, you expressly consent to receive SMS messages from Telerad Reports Online at the mobile number provided.

The SMS consent checkbox is unchecked by default.

SMS consent is optional and is not required to purchase goods or services or to submit an inquiry.

SMS consent is separate from your acceptance of these Terms and Conditions and our Privacy Policy.

By opting in, you confirm that you are authorized to provide the mobile telephone number and consent to receive SMS communications from Telerad Reports Online.

3.3 Message Frequency

Message frequency varies based on your inquiries, requests, account activity, scheduling, service needs, and interactions with Telerad Reports Online.

We do not guarantee a specific number of messages per month.

3.4 Message and Data Rates

Message and data rates may apply.

Your wireless carrier may charge you for text messages and data according to your mobile service plan.

Telerad Reports Online is not responsible for charges imposed by your wireless carrier.

3.5 Opt-Out

You may opt out of SMS communications at any time by replying STOP to any text message from Telerad Reports Online.

After sending STOP, you may receive a confirmation message acknowledging your request.

After opting out, you will not receive additional SMS messages unless you provide new express consent, except where otherwise permitted or required by applicable law.

3.6 Help and Support

For help with our SMS messaging program, reply HELP to any text message from Telerad Reports Online.

You may also contact us:

Email: info@teleradreportsonline.com

Website: https://teleradreportsonline.com/

3.7 Mobile Information and SMS Consent Privacy

Telerad Reports Online does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information and consent records are used only as necessary to administer, document, and operate our Customer Care messaging program and comply with applicable requirements.

We may use third-party telecommunications, SMS, technology, and service providers to facilitate requested communications. Such providers may process information as necessary to provide services to Telerad Reports Online.

4. Confidentiality

You may receive confidential information through your relationship with Telerad Reports Online.

You agree to protect confidential information and use it only for authorized purposes.

Nothing in these Terms limits confidentiality obligations imposed by applicable law, a Business Associate Agreement, confidentiality agreement, service agreement, or other applicable contract.

5. Intellectual Property

All website content and materials, including:

Text
Logos
Trademarks
Graphics
Images
Website design
Software
Documents
Content
Other materials

are owned by Telerad Reports Online or its licensors and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission, except where permitted by law.

6. Third-Party Services

Our website and Services may use or integrate with third-party services, platforms, software, payment processors, telecommunications providers, hosting providers, analytics services, or other technology providers.

Third-party services may be subject to their own terms and privacy policies.

Telerad Reports Online is not responsible for the independent practices, availability, or policies of third-party services.

7. Website Links

Our website may contain links to third-party websites.

These links are provided for convenience and informational purposes.

Telerad Reports Online does not control or endorse all third-party websites and is not responsible for their content, security, availability, or privacy practices.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Telerad Reports Online and its officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the website or Services.

Any limitations of liability contained in a separate written service agreement may apply instead where applicable.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

9. Privacy

Your use of our website and Services is also subject to our Privacy Policy, which explains how we collect, use, disclose, protect, and retain personal information.

Our Privacy Policy is incorporated into these Terms by reference.

The Privacy Policy also contains additional information regarding our SMS messaging program, healthcare information, cookies, data security, and privacy rights.

10. Children’s Privacy

Our website and Services are primarily intended for businesses, healthcare facilities, healthcare professionals, and other authorized users.

We do not knowingly provide accounts or Services directly to children for independent use.

If we become aware that a child has submitted personal information to us in circumstances where such collection was not appropriate or permitted, we will take reasonable steps to address and delete the information where required by applicable law.

For additional information, please review our Privacy Policy.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, business practices, technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review these Terms periodically.

Your continued use of the website or Services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction specified in the applicable service agreement between Telerad Reports Online and the customer.

If no separate written service agreement specifies governing law, the applicable governing law will be determined in accordance with applicable law.

13. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

14. Contact Us

If you have questions regarding these Terms, our Services, privacy practices, or SMS communications, please contact us:

Telerad Reports Online

Email: info@teleradreportsonline.com

Phone: (307) 500-2091 – (307) 500 2683